Order by Phone:
Our office hours are Monday through Friday, 8:30am to 4:00pm Pacific Standard Time. Our answering machine will take orders when the office is closed (after hours, for holidays, on weekends). Please speak slowly and clearly.
Please leave your:
(1) Full Name
(2) Telephone Number, Shipping Address, and
(3) Your specific request including model number, color, and quantity.
Your order will be processed on the next business day and we will contact you to confirm your order.
Order by Fax:
Please download, print, then completely and legibly fill out our order form and fax it to us. We will contact you to confirm your order.
(*Adobe Acrobat Reader is required for order form in Adobe PDF Format.)
Payment & Encryption
Maxpedition Online Store accepts payment for orders by Visa, MasterCard, Discover, and American Express. All purchases with ship-to address within California are subject to an 9% CA sales tax. All orders are encrypted with 128-Bit SSL encryption.
- We reserve the right to refuse or cancel an order if any problem is identified by our order processing department.
- Customers with a shipping address outside of USA will be responsible for any applicable duties, taxes or fees imposed by the delivery country or the carrier on their behalf to get the package through the local customs. For the charges of duties and taxes, please contact your local Customs.
- Maxpedition does not ship on Saturday, Sunday or National Holiday. A business day does not include Saturdays, Sundays, holidays and the day the package is shipped.
- Express orders placed online must be received by 10:00 AM Pacific Standard Time in order to be processed that day. Orders placed after 10:00 AM Pacific Standard time may not be processed until the following business day. Orders placed on Friday after 10:00 AM Pacific Standard time may not be processed until Monday or the following business day. FedEx Express Service does not deliver on Saturday, Sunday or National Holiday.