At, the protection of your privacy is of utmost importance and your personal information is guarded as if it were our own. Any information you volunteer through the registration or purchasing process is used only within our company for billing, shipping, and marketing purposes and to improve the content of our website and our service to you. We will never sell, rent, loan, share, trade, give away, or in any way disseminate your personal information to any third part for any purpose whatsoever.

As you browse, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with Maxpedition. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising.

If you supply us with your email through, you may receive periodic email messages containing information about new products and services or upcoming events. All mailing list messages contain instructions for unsubscribing.

If you supply us with your postal address through, you may receive periodic catalog or brochure mailings from us about new products and services or upcoming events. If you do not wish to receive such mailings or wish to stop receiving future catalogs or would like to report duplicate mailings, please inform us immediately.

If you supply us with your phone number, you will only receive telephone contact from us with questions or information regarding orders that you have placed online.

If you have any questions or concerns regarding any of the above terms of our Privacy Policy, please contact us immediately.
During COVID-19 pandemic, please contact customer service via email.  Thank you for your understanding.

> Via Email

> Via Fax

(310) 515-5950

> Via U.S. Mail

P.O. Box 5008, Palos Verdes, CA 90274 U.S.A.








These Terms and Conditions of Use may be modified at any time for any reason. By using the website after such a modification, you agree to be bound by the Terms and Conditions as modified, so please review these Terms and Conditions regularly.


> Product Information and Pricing attempts to maintain the accuracy of product information. However, due to constant evolution of our line, product specifications may change at any time without notice. Prices are valid only in the United States and are also subject to change without notice. We are not responsible for any typographical errors that may appear on the Website. We attempt to display the colors of our products accurately however, the colors you see depend on your monitor or printer and we can not guarantee the colors you see on your monitor or printer to be accurate.

> Shipping

We do not guarantee shipment dates or delivery dates. If a package is delayed due to issues/problems with a carrier service, we will not refund your shipping charges. Please address the issue with the shipping company.

> Duty & Tax

Customer with a shipping address outside of US will be responsible for local customs duties and taxes. For the charges of duties and taxes, please contact your local Customs.

> Links to Other Sites

Any outside links from on this Website are provided only as a convenience. If you have any concerns regarding any outside site linked to or from this Website, please direct them to the owner or operator of the outside site. Your use of outside links is at your sole risk. is not responsible for any outside sites, services or other materials linked to or from the Website, and disclaims all liability for any injury you may experience by using outside sites.

> Protection of Children

Protecting the very young is especially important. For that reason, never collects or maintains information on our Website from those we actually know to be under 13, and no part of this Website is structured to attract anyone under 13.

> Disclaimer

Your use of the website is at your own risk. provides this Website, all contents and all services offered through and from the Website “as is” without express or implied warranty, including but not limited to the implied warranties of merchantability, quiet enjoyment, fitness for a particular purpose or noninfringement. Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. also does not warrant that your use of the Website, the operation or function of any part or whole of the Website, or any services offered through or from the Website, will be uninterrupted or error free, that defects will be corrected, or that this Website or its server are free of viruses or other harmful elements. does not make any representations regarding the currency, accuracy or reliability of information on this Website. shall not be liable for any damages related to your use of or your inability to use this Website, including without limitation direct, indirect, special, compensatory or consequential damages, lost profits or loss of or damage to property, even if has been advised of the possibility of such damages. If you are dissatisfied with the Website, any of its Contents, or any of these Terms, we would like to hear from you. However, your sole and exclusive legal remedy is to stop using the Website.

> Indemnification

You agree to defend, indemnify and hold harmless from and against any claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Website or your violation of any of these Terms of Use.

> Return & Exchange

Thank you for your purchase of Maxpedition Hard-Use Gear. We appreciate your business, and hope you are completely satisfied with your product. Please inspect your product thoroughly for defects and determine its suitability prior to use. If you are not completely satisfied with your purchase, we would be happy to exchange it or issue a refund. Maxpedition allows 20 calendar days after purchase for returns and exchanges of unused products in resaleable condition with original hand tags intact. Maxpedition will only honor returns or exchanges on orders placed with Maxpedition. Returned merchandise must be in un-used, un-worn, un-carried, un-washed condition and must include original receipt. All returns for exchange or refund must be accompanied by a valid return merchandise authorization (RMA) number clearly marked on the outside of the box. If you need an RMA number, please send an email to Please contact us and request return authorization and instructions prior to shipping any product back to our company. If you received FREE SHIPPING on your original order, you will be refunded the merchandise amount minus our shipping/handling costs.

> Miscellaneous

Unless otherwise specified, displays this Website and its Contents solely to market and promote products and services in the United States. controls and operates this Website from its offices in Gardena, California. These Terms shall be construed according to California law, without regard to conflicts of laws. Any dispute arising under or relating to these Terms, the Contents, the use of the Website, or products or services purchased using this Website, shall be resolved exclusively by the state and federal courts of the State of California. Your use of the Website constitutes your consent to the jurisdiction and venue of said courts with respect to any such dispute. These Terms are the entire agreement between you and relating to the Website or its Contents. Any other agreements between you and are superseded and have no force or effect.

> Termination

Your failure to comply with these terms automatically revokes your authorization to use the Website and terminates any and all rights granted to you under the Terms of Use. The restrictions, including restrictions with respect to the Content, disclaimers and liability limitations in these Terms shall continue to apply. Upon denial of access, you must promptly destroy all Content downloaded or obtained from this Website, as well as all copies of Content.

> Contact Information

P. O. Box 5008
Palos Verdes, CA 90274
Fax (310) 515-5950